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Salesforce Certified OmniStudio Consultant Exam covers a wide range of topics, including data modeling, user interface design, business process automation, and data management. Candidates are expected to have a deep understanding of the Salesforce platform's technical aspects and how they can be leveraged to solve real-world business problems. OmniStudio-Consultant Exam is designed to evaluate the candidate's ability to translate business requirements into technical solutions using the Salesforce platform and OmniStudio suite of products.
Salesforce OmniStudio-Consultant (Salesforce Certified OmniStudio Consultant) Certification Exam is designed for professionals who want to validate their skills and knowledge in designing and implementing complex solutions using the Salesforce OmniStudio platform. Salesforce Certified OmniStudio Consultant certification exam is ideal for consultants, architects, developers, and administrators who are experienced in working with Salesforce and want to expand their expertise in the Salesforce OmniStudio platform. Salesforce Certified OmniStudio Consultant certification validates the candidate's ability to design and implement complex solutions that meet business requirements and align with best practices.
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OmniStudio is a powerful set of tools that enables businesses to create and deliver personalized customer experiences across multiple channels, including web, mobile, and social media. As a Salesforce Certified OmniStudio Consultant, you will be able to help your clients leverage the full potential of these tools to drive engagement and loyalty among their customers. Salesforce Certified OmniStudio Consultant certification exam covers a range of topics, including data modeling, process automation, user interface design, and integration with other systems.
NEW QUESTION # 109
A business wants to create an OmniScript that allows call center agents to schedule field service appointments with customers. The process needs to retrieve available appointment dates from an external system via a REST A [ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmation should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
Answer: A,C,D
NEW QUESTION # 110
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
Answer: B,D,E
Explanation:
Explanation
Based on the user analysis exhibit, the three actions that should appear on the card are: verify a transaction, request higher limit, and make a payment. These actions have the highest frequency and importance scores among the six actions listed. The other actions, such as view credit score history, view statements, and view rewards, have lower frequency and importance scores, and can be accessed through other means
NEW QUESTION # 111
A company needs a guided process for their internal support department that will provide the following functionality:
* Allow the user to enter their employee id
* Retrieve name, mobile phone, title, and email using the employee id
* Display the user's details on a page
* On another page, allow the user to enter case details, including subject, category, severity, and description Which three elements should the consultant recommend to meet these requirements using an OmniScrip?
Choose 3 answers
Answer: A,B,C
Explanation:
Explanation
The three elements that the consultant should recommend to meet these requirements using an OmniScript are: Messaging, DataRaptor Post Action, and Steps. A Messaging element is an element that can display a text message with an icon and a color, such as blue for information or yellow for warning. The consultant can use a Messaging element to display the user's details on a page. A DataRaptor Post Action is an action that can write data to a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Post Action to save the case details to Salesforce. A Step element is an element that can group related fields and elements in an OmniScript, and display them in a page or a section. The consultant can use multiple Step elements to organize the OmniScript into logical steps, such as entering employee id, displaying user details, and entering case details.
NEW QUESTION # 112
A business implements several OmniScripts and requests a design review to identify possible improvements.
During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labelsand input elements.
What can the consultant recommend to improve these OmniScripts?
Answer: A
Explanation:
The consultant can recommend creating a reusable OmniScript to update address information. A reusable OmniScript is an OmniScript that can be embedded in another OmniScript as a sub-process. This way, the consultant can create one OmniScript that collects the address information in a consistent way using the same labels and input elements, and then use it in multiple OmniScripts that need to update address information.
This will improve the design and maintenance of the OmniScripts.
NEW QUESTION # 113
Which OmniStudio tool is optimized for performance and minimizes configuration time?
Answer: A
Explanation:
The OmniStudio tool that is optimized for performance and minimizes configuration time is DataRaptor Turbo Extract. A DataRaptor Turbo Extract is a tool that can retrieve data from one or more Salesforce objects using a graphical interface, without writing any SOQL queries. A DataRaptor Turbo Extract can also use filters, joins, and formulas to manipulate the data. A DataRaptor Turbo Extract is faster and more efficient than a DataRaptor Extract, and can handle large amounts of data without hitting governor limits
NEW QUESTION # 114
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