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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 2	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 3	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 4	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q64-Q69):

NEW QUESTION # 64
An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer service portal that provides customers with a 360-degree view of their energy and utility accounts and includes guided processes for common actions.
Which Energy and Utilities Cloud application should they use?

A. Utility Self-Serve Portal
B. Customer Acquisition Management
C. Experience Self-Serve Portal
D. Energy and Utilities Contact Center Console

Answer: A

NEW QUESTION # 65
An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

A. A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring
B. A Pricing Variable, with type as Price and charge type as Recurring
C. A Price List Entry, with amount as $60. currency as USD and charge type as Recurring
D. A Pricing Plan Entry, with type as Price and charge type as Recurring

Answer: C,D

Explanation:
When defining the pricing for a new subscription service with Industries CPQ, it's essential to create a Price List Entry that specifies the price, currency, and charge type. For a subscription service priced at USD $60 monthly, the Price List Entry should have an amount set to $60, the currency specified as USD, and the charge type categorized as Recurring. This approach ensures that the pricing metadata accurately reflects the subscription nature of the service, facilitating correct billing and revenue recognition. Reference = Salesforce Industries CPQ documentation provides detailed guidelines on setting up pricing for various types of products and services, including recurring subscription services. This includes creating and managing Price List Entries to define pricing terms: https://help.salesforce.com/articleView?id=cpq_create_price_list.htm&type=5

NEW QUESTION # 66
What's an example of a parent and child premise record?

A. The parent premise is the apartment building, and the child is the apartment unit.
B. The parent premise is the apartment, and the child is the type of service provided.
C. The parent premise is the type of service provided, and the child is the apartment.
D. The parent premise is the apartment unit, and the child is the apartment building.

Answer: A

NEW QUESTION # 67
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?

A. Rate change notifications
B. Payment reminders
C. Customer satisfaction surveys
D. Electronic funds transfers

Answer: D

NEW QUESTION # 68
An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?

A. Extend the entries of record types on account object.
B. Extend the value list on the status picklist for cases
C. Extend the entries of record types on inventory item object.
D. Extend the value list on the service type picklist for service points
E. Extend the value list on the product family picklist for product object.

Answer: C,D,E

Explanation:
When an energy company wants to sell additional commodity products related to services beyond electricity and gas, it needs to consider enhancing the Salesforce Energy and Utilities Cloud by: B. Extending the value list on the product family picklist for the product object to accommodate new product types. C. Extending the value list on the service type picklist for service points to include new services. E. Extending the entries of record types on the inventory item object to manage additional products in inventory.
These enhancements ensure the system accurately reflects the company's expanded offerings, enabling effective management and sales of a broader range of services and products. Reference = The Salesforce Energy and Utilities Cloud data model documentation and customization guides provide information on extending picklists and record types to accommodate new products and services, allowing companies to tailor the platform to their evolving business needs: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/

NEW QUESTION # 69
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High-quality Latest Energy-and-Utilities-Cloud Exam Review for Real Exam

Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

100% Pass Quiz 2025 Salesforce Energy-and-Utilities-Cloud Newest Latest Exam Review

Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q64-Q69):

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